Some Events may offer formal 'Registration Refund Insurance'. If you opted into buying this insurance at the time of registration, you'll find details below on how to go about filing a claim with the insurance company.
If insurance was not purchased, we must abide by the rules and policies set by the Event Organizer.
This program is administered by Stonebridge Benefit Services. For complete details including terms and conditions and how to request a refund, please see below. By choosing this protection you agree to the terms and conditions.
Registration Refund protects you from life’s twists and turns. With the Registration Refund Program you can request a refund of your regular registration fee, including any processing fees, if you (or the relay team you're a part of) are unable to participate due to specific covered reasons such as injury, illness, pregnancy, and unexpected travel delays.
IF Registration Refund Insurance was purchased during the time of registration, you can find more about how to file a claim in the document here - Terms and Conditions
SPECIFIC covered reasons include:
- Personal injury or unforeseen illness
- Family member injury or illness
- Involuntary job loss
- Loss of Life
- Unexpected covered travel delays
- pregnancy, childbirth, or job relocation with existing employer
- Childbirth or Adoption
- Family member childbirth
- Active military duty or deployment
- Permanent job relocation
NOTE: Refunds are only possible if you have not participated in the event due to a covered reason. Situations outside of those listed above are not covered by this program & a Qualified Medical Practitioner must certify Illness, Injury or pregnancy refund requests.