We at ChronoTrack process registrations for all types of events that include:
- Running Races (Marathons, Half Marathons, 5K, Fun Runs, etc.)
- Obstacle Races (Spartan Race, etc.)
- Bike Races
- Triathlons
- Memberships (Atlanta Track Club, Spartan, etc.)
How charges from ChronoTrack registration appear on your bank statement will vary depending on the bank/card type being used, and how your event's organizer set up registration.
Charges will appear on your bank statement as:
"ATHLINKS-(Event-Name)-Adyen/Stripe" (or just ATHLINKS followed by our business address in Louisville, CO.)
Here an of example of how this might look on your statement:
Adyen and Stripe are two payment processing services we use, depending on how your event organizer set up their registration. If you'd like to know more about Adyen or Stripe, please use the links below to visit their help pages.
Adyen: https://www.adyen.com/why-do-i-see-adyen-on-my-bank-statement
We do not process REOCCURRING charges. If you have multiple purchases through us in a short period of time, your bank/credit card might see this and flag as a reoccurring payment. Please reach out to your credit card company for more information on their policies and procedures.
If you are seeing a charge on your card and you are still unable to figure out what the charge is associated with, please use the button at the top of this page to Submit a Request to our team with your Name, Email, Amount of the charge, Date that the charge was settled, and the last four digits on the card that was charged.