First, make sure that the Event Organizer is actually offering Online Results.
The very best way to find Online Results is to click the Event Image on your ChronoTrack Live Profile for the event you need help with, as shown below:
You can also get to the Event Website through your confirmation e-mail.
If the link in the Confirmation E-mail or the Event Image did not take you to the Event's Web Page, try doing a Google search for the Event. Be as specific in your search as possible.