I'm getting an error when I try to download my Photos.

If you receive an error of any kind when trying to download your Photos, please notify the Event Organizer with as much detail as you can. If possible, include a screen grab of the error.

If you are using Windows, you can click Start and type 'Snipping Tool' to use the built-in screen grab program.

If you are using Mac, you can go to Applications > Utilities and use the Grab tool.

Contact Support: 888-600-2298 > Hours: Monday - Friday 9 - 5 PM Mountain Time